Our Customers Say It Best
lisa Lisa
19:39 31 Aug 24
After dealings with a reputable company, I had issues from the very beginning, for months they sent one technician after another because I could not get any water for nearly 4 months. They kept placing the blame back unto me.. They finally sent a “master” technician and he was so upset with what they installed. They also converted the new hot water tank from electric to gas and placed an outside line that was plastic without proper metal clips..instead they put in a few plastic clips. As we know our winters can be brutal at times. Anyone could have easily cut the line. I had called many people to come and see why I was having so many issues with my water pressure as I had none. Couldn’t shower, wash dishes etc. They removed two different units that they installed and literally walked away leaving me without any water at all, and every time they came back they created more problems, leaving my laundry hose disconnected and I had water everywhere, also each time a different technician that would try to fix the problem they would leave without properly turning the water valves open. I was left with nothing and had to fight for a reimbursement which caused me undo stress and I had a meltdown in front of them and my neighbours.I went online and found Evans which had great reviews and I called and spoke to a wonderful lady, Marianne, she was so easy to speak to. She had a way of calming me down and if we could reach through the phone it felt as if she was holding my hands and dealt with my issues immediately while we were still on the telephone. She had someone come out so quickly, and the next day two amazing gentlemen walked me through as to what they were going to do, they had the proper hot water tank and immediately installed it and within minutes I had water and the pressure is better than ever since I’ve lived in my home. I wish I had known about Evans and had them install the hot water tank prior to the company that destroyed me mentally, emotionally and I also had to take my house off the market because i couldn’t sell my home without any water.Jordan and Andrew were just here this morning to install a proper gas line, very sweet, compassionate gentlemen.Evans has come over twice, First to install the new hot water tank which was done quickly and efficiently. Second time was to correct the gas line, which they did and gave me pieces of mind and they were extremely polite and cleaned up afterwards. Absolute the best service ever!THANK YOU SO MUCH FOR FIXING THE ISSUES. I can now rest, knowing that everything is up to code. Im still in disbelief of how quickly Evans heating and cooling were able to fix the problems that the other company left behind for me to deal with. Evans also sealed everything so no animals can get into my house.Everyone that I have dealt and spoken to at Evans heating and cooling have been extremely kind, helpful, thoughtful and very professional.Thank you, Lisa
Maria V
19:04 26 Aug 24
Joe and his partner did a great job installing our de-humidifier. They arrived exactly when they said they would, they were very considerate of our space and made sure they cleaned up when they were done. Kept us informed during the installation process and explained how everything works. Also, I should add that we got a central de-humidifier installed and Evans is, no joke, the only place that even knew what that is and had it available. Definitely recommend these guys.
Cathy Crump
19:12 22 Aug 24
Andrew was great, efficient and timely.
