Niagara Falls, ON Heating & Cooling

Weather king service call Upon arrival unit was in a 1 hour lockout, code 10. Cycled power on and off to the unit to reset and test unit. Unit try’s to ignite but no gas comes out from the gas valve. Gave the valve a technical tap and now the gas valve is working and lighting correctly. Cycled unit multiple times to ensure it doesn’t stick every time. Every cycling of the unit resulted in a successful ignition. Cause of the issue is the solenoid on a gas valves is sticking Recommend customer replace the gas valve to avoid more issues in the future. will have the office quote out the cost to replace the gas valve. Customer says they pre paid for the invoice but offices says no. Customer will be calling to square up the bill asap Unit running at time of service

Supply and install 40 gallon natural draft water tank - includes disposal and removal

Replaced gas valve on goodman furnace. Tested operation of first and second stage heat. System is working safely and efficiently with no other issues.

Lennox furnace call back Upon arrival, customer stated that he saw red lights flashing on the furnace and thought it might be an error code no have an issue with the unit. Tested unit in both first and second stage heating. Customer was likely seeing H 1, H 2 and A followed by 3 numbers. H 1 and H 2 are normal codes and state the unit is in first or second stage. A followed by 3 numbers is the cubic feet per minute (cfm) is the amount of air required for operation. Found a E225 code for pressure switch. Had correctly switch on the van, swap out pressure switch under warranty. Any 3 numbers followed by the letter En is an error code for the furnace. Tested unit and is working well with no error codes at this time. Instructed customer on how to read all the flashing codes that are on the furnace to avoid any more confusion in the future Unit is running safely and efficiently at this time.

Furnace and Tankless Water Heater Installation

Trane comfort cub maintenance Arrived at site and performed regular furnace maintenance. All tests come back good and within manufacture specifications. Filters still ok but should be changed in about a month due to the dogs in the house. Customer had complaint of noise coming from the furnace but didn’t not hear noise at tie of service. Unit is 20 years old and starting to get up there in age. customer should start having a plan of when and how to replace the unit to avoid a costly breakdown or repair in the future. Unit is running safely and efficiently at time of service.

Furnace Service Call

Trailer furnace repair Upon testing the unit, found that the gas valve was releasing gas, but we had no ignition, found that we had a bad HSI, but after unit trying to light twice trips the breaker. That is cause for concern. There could be more issues and we won’t know till we change the HSI on the unit. Unit is over 30 years old and in very poor condition and would not recommend replacing the HSI. Will have the office reach out to let the customer know if the part is still available due to its age and the cost for it as well as a timeline of when we can get the part (if possible still.)

Lennox furnace maintenance Arrived at site a preformed regular furnace maintenance. All tests are within manufacture specifications and found no issues with how the unit is running. Customer stated that the unit was not running well before she changed her filter. Customer showed me the old filter and was extremely dirty. Unit was most likely cycling off on high limit due to the dirty filter and problem was resolved after changing the filter. Unit is running safely and efficiently at time of service.