Local Reviews
for Queenston, ON
Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The majority of the reviews express satisfaction with the services provided, highlighting friendly and knowledgeable staff, timely and efficient service, and overall professionalism. Customers appreciate the level of care and attention they receive, with many mentioning the willingness of the staff to go above and beyond to address their concerns. Positive reviews also mention the quality of the work performed, with specific references to installations, repairs, and maintenance being carried out efficiently and effectively. Additionally, customers express appreciation for the informative and helpful nature of the staff, who take the time to explain procedures and offer valuable advice. The presence of recurring themes such as professionalism, courtesy, and expertise further reinforces the positive sentiment expressed in the reviews. Negative reviews are present but are noticeably less frequent and less critical in tone. The negative reviews primarily focus on minor issues or misunderstandings, with customers expressing gratitude for the prompt resolution of any problems encountered. Overall, the reviews suggest a satisfied customer base that values the quality of service, expertise, and professionalism offered by Evans Comfort Masters.
Our Reviews by City
Excellent service
Saad - Queenston, ON L0S 1L0
Great Service!!! Terrific Air Installation!
Blackwell - Queenston, ON L0S 1L0
Love Evans. Jordan and Brennen were both terrific. Evans are the best at what they do!!
Excellent service
A. - Queenston, ON L0S 1L0
Excellent service
Juras - Queenston, ON L0S 1L0
Very happy with the experience
Very professional and friendly, excellent
Aird - Queenston, ON L0S 1L0
Top shelf workmanship, ten out of ten
Great fast polite knowledgeable service
Cochrane - Queenston, ON L0S 1L0
Great timely polite service!
Cochrane - Queenston, ON L0S 1L0
Too bad office did not give him filters which were included n invoice to bring which now necessitates another service call.
Great installation and service
Saad - Queenston, ON L0S 1L0
Patrick and his team did a great job installing our combination hot water boiler. Their installation was very well done; he explained the multiple elements; and, they cleaned up afterwards. This was an extensive installation and we were very pleased.
excellent service.
Calman - Queenston, ON L0S 1L0
troubleshooting by phone the day before was the exact issue. explained what caused the issue and how to prevent it from happening again.
Response from Evans Heating & Cooling:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Bulb replacement fast efficient neat and arrived right on timr
Cochrane - Queenston, ON L0S 1L0
Great work
AD - Queenston, ON L0S 1L0
Pleasant Service Experience
Rick - Queenston, ON L0S 1L0
Gary was very helpful in assisting us with the installation of our gas dryer venting system and ensuring the gas hook up was done to safety standards.
Excellent work
Tony - Queenston, ON L0S 1L0
Happy customer
Campbell - Queenston, ON L0S 1J0
Same day service, capable technician, reasonable price
Great service..very personable
Schwartz - Queenston, ON L0S 1L0
Technician was early, very personable, knew exactly how to fix the problem.
Andrew S.
Capped old stove gas line that was cut and not properly capped off. Pressure tested gas lines, system passed test. Relit furnace, water heater and fireplace. Set water heater temperature to “A” which is about 130f, discussed temperature dial settings as it was set to “very hot” upon arrival. Attached hot water heater quote as customer is considering getting away from renting their tank
Joe P.
SLP99V, EL18XCV, Power Humidifier, S40
Kyle C.
Furnace and air conditioning maintenance While inspecting the furnace, notice water at the bottom of the furnace and noticed a lot of water stains. Cut a hole in the supply plenum at the back of the furnace and noticed the air conditioning evaporator coil is leaking water onto the furnace. Back right hand side of the drain pan appears to have a small crack in it and the physical coil itself is rusting. Water leaking onto the furnace can cause damage to the furnace heat exchanger. The heat exchanger appears to have over heated at times and is turning purple / black. There are small stress cracks through out the heat exchanger. Heat exchanger is still in safe working order, but highly recommend getting a furnace inspection / maintenance yearly to ensure it’s still safe due to the condition it’s currently in. Due to the condition of the air conditioning evaporator coil, customer agreed to not do air conditioning maintenance, and would like to explore evaporator coil repalcement Vs
Jordan F.
Air Conditioner installation
Jordan F.
Service call for gas leak . Found one small leak on a joint above the furnace duct work of the gas line feeding the hot water tank . Removed about 7 feet of gas line ( 3 joints ) . Disassembled , cleaned , Teflon and re installed gas line . Tested with combustible gas leak detector all accessible gas line and soaped all fittings on water tank gas line no other leaks . Roughly 15 of 1 inch line in crawl space. Performed a dial tested on house and passed with no issues .
Andrew S.
When repairing previous leak tried to leaks existing water shut off valve in instead of replacing. Unfortunately it developed a slow leak after the repair. Replaced water shut off with new ball valve and inspected for leaks, none found. Paid in full in cash - *please mail copy of receipt.*
Steve E.
Furnace Installation
Jordan F.
Ac repair , furnace motor was not running , needed a new 5 mfd capacitor, condenser had also blown the 20 amp breaker , tested compressor motor and had a reading to ground of 34 k ohms but the unit is still running , tested after it ran for 10 mins and no reading to ground , I believe compressor is in the early stages of failure , customer would like to change the compressor because the house is for sale
Andrew S.
Air Conditioner Installation service call. Performed full AC replacement, verified all components of the system were in good shape and operating correctly.
Andrew S.
AC service call. Unit is out of refrigerant, leak in one of the coils. AC is a closed system with no option to hook up gauges. Recommended the install of a ductless AC as the best option.
Kyle C.
Furnace and air conditioning maintenance. Furnace is In good shape for its age. Inspected heat exchanger. Has a lot of stress marks, and it’s very purple which is a sign of over heating. Venter motor is loud and could benefit replacing the motor. Air conditioning has very low charge of R22. Last years repot from our technician was 160 PISG on high, 60 PSIG on low. Today was 140 PSIG on the high 42 PSIG on the low. While doing a furnace maintenance, noticed the rental water heater exhaust flu collar popped off the venter motor. The exhaust pipe is too short and was forced into the flu collar during installation. Recommend to customer to call enercare to fix venting to prevent this from happening again.
Joe P.
Furnace Installation. Customer was looking for a new heater installation after their old unit stopped operating. Installed new unit, tested for proper operation, advised on important furnace maintenance to get the most out of it.
Kyle C.
Heating repair service call. Secondary heat exchanger leaking. Will require replacement. Discussed furnace replacement due to age and condition of furnace.
Jordan F.
Keeprite furnace maintenance, adjusted first stage gas pressures , fan speeds for blower motor were backwards on first stage and second stage , switched blue and red , vent drain diverter was plugged , removed blockage , inducer motor bearings starting to wear out and make noise on start up , humidistat was set to 10 % rh , adjusted to 40% also noticed old eac filter system , still works just inefficient
Jordan F.
Daikin furnace maintenance, T stat down bottom not working anymore
Steve E.
Install air conditioner, air handler, and duct work.
Gary T.
Furnace and Ac maintenance and inspection
Jordan F.
Diakins air conditioner maintenance
Patrick S.
Installation of Navein Combi Boiler and Humidifier.
Steve E.
Install Lennox Furnace and Air Conditioner
Cameron T.
Furnace and air conditioner maintenance.
Cameron T.
Furnace and air conditioner maintenance.
Cameron T.
Furnace repair. Cleaned drain line and trap.
Cameron T.
Installed light bulbs in electric fireplace.
Gary T.
Furnace maintenance and inspection
